Privacy Policy

Introduction

Welcome to Crystallionfortune ("we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our social casino website located at crystallionfortune.com (the "Site"). Crystallionfortune is a social casino platform designed for entertainment purposes only. No real money gambling, cash prizes, or real-world payouts are offered or permitted on our Site. All games use virtual credits with no monetary value.

Scope and Acceptance

By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.

Age Restriction

Crystallionfortune is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use our Site or provide any personal information to us. If we become aware that we have inadvertently collected personal information from a user under 18, we will take steps to delete such information as soon as possible.

Information We Collect

1. Information You Provide to Us

• Account Registration: When you create an account, we may collect your username, email address, password, date of birth, and other information necessary to set up your profile.
• Profile Information: You may choose to provide additional information such as avatar images, display names, or other profile details.
• Communications: If you contact us for support or participate in community features (such as forums or chat), we may collect the content of your communications and any contact information you provide.

2. Information Collected Automatically

• Usage Data: We automatically collect information about your interactions with the Site, including game activity, scores, achievements, time spent, and other gameplay statistics.
• Device and Log Information: We collect technical information such as your IP address, browser type, device identifiers, operating system, access times, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and for security purposes. For more details, see our Cookies Policy below.

3. Information from Third Parties

• Social Media Logins: If you choose to register or log in using a third-party social media account (such as Facebook or Google), we may receive certain information from those services, such as your name, email address, and profile picture, subject to your privacy settings on those platforms.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Site, including enabling you to play games, manage your account, and participate in social features.
• To personalize your experience by remembering your preferences and tailoring content to your interests.
• To communicate with you about your account, updates, security alerts, and administrative messages.
• To respond to your inquiries and provide customer support.
• To monitor and analyze usage and trends to improve the Site and develop new features.
• To ensure the security and integrity of our Site and users, including detecting and preventing fraud or abuse.
• To comply with legal obligations and enforce our Terms of Service.

Legal Basis for Processing (EU/EEA Users)

If you are located in the European Union or European Economic Area, our legal basis for processing your personal information will depend on the information concerned and the context in which we collect it. We will normally collect and process your personal information only where:

• We have your consent to do so;
• The processing is necessary to perform a contract with you (such as providing access to the Site);
• The processing is necessary for our legitimate interests (such as improving the Site and ensuring its security), and these are not overridden by your data protection interests or fundamental rights and freedoms;
• We have a legal obligation to process your information.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may engage third-party companies and individuals to perform services on our behalf, such as hosting, analytics, customer support, and security. These service providers have access to your information only as necessary to perform their functions and are obligated to protect it.
• Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Crystallionfortune, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the promises made in this Privacy Policy.
• With Your Consent: We may share your information with third parties when you give us your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. When we transfer your information internationally, we will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you;
• The right to correct or update inaccurate or incomplete information;
• The right to request deletion of your personal information, subject to certain exceptions;
• The right to object to or restrict processing of your information in certain circumstances;
• The right to withdraw your consent at any time, where processing is based on consent;
• The right to data portability, where applicable.

To exercise any of these rights, please contact us at support@crystallionfortune.com. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files stored on your device that help us improve your experience and analyze Site usage. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of the Site.

Types of cookies we use include:

• Essential Cookies: Necessary for the operation of the Site and to enable you to use its features.
• Performance and Analytics Cookies: Help us understand how users interact with the Site and improve our services.
• Functionality Cookies: Remember your preferences and personalize your experience.

For more information, please see our separate Cookies Policy.

Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not operated or controlled by Crystallionfortune. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

Children's Privacy

As stated above, our Site is not intended for children under 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that a child under 18 has provided us with personal information, please contact us immediately at support@crystallionfortune.com, and we will take steps to delete such information.

Virtual Currency and Social Casino Features

Crystallionfortune is a social casino platform for entertainment purposes only. All games use virtual credits or currency that have no real-world value and cannot be exchanged for cash, prizes, or any monetary equivalent. No real money gambling is offered or permitted on our Site. Any purchases made on the Site are for virtual items or credits only and do not constitute a deposit or wager of real money.

Data Protection Compliance

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the UK Data Protection Act, and other relevant privacy regulations. If you have any questions about our data protection practices or wish to lodge a complaint, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date at the top of the policy. Your continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: support@crystallionfortune.com
• Address: Crystallionfortune, [Insert Business Address Here]

We are committed to protecting your privacy and will respond to your inquiries promptly.

Effective Date

This Privacy Policy is effective as of [Insert Date].